Processing and shipping time

Last update: November 27, 2021

Christmas deadline – December 5 2021
New Year deadline – December 15 2021.

Once we receive your payment we will start creating your jewelry. Our company handcrafts all products within 1-2 business days. Once we receive your payment we will start creating your jewelry. All of our jewelry is custom handmade special for you.

We currently ship to US, Canada, Mexico, Czech Republic, France, Germany, Poland, Portugal, Cyprus, Israel, Malaysia, Singapore, Croatia, Greece, Luxembourg, Spain, Latvia, Malta, Russia, Turkey, Ukraine, Austria, Belgium, Denmark, Estonia, Finland, Ireland, Italy, Netherlands, Switzerland, United Kingdom (UK), Hong Kong, Japan, South Korea and New Zealand.

However, we can ship anywhere. If you don’t see your country in the list, please contact us for a quote for any destination. Please note that shipping costs vary widely.

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Iana Dixon has been featured in:

This chart shows Estimated Delivery Time, from the day we drop off your order at a post office.

US First Class 2 – 7 business days (in time delivery is not guaranteed and may take longer).

US Priority 2 – 5 business days (estimated delivery is not guaranteed,
but most likely will arrive in time).

US Express  2 – 4 business days (in time delivery guaranteed).

Our shipping rates:

US First Class Shipping – FREE

US Priority (1-2 gift boxes in package) – $8.30

US Priority (3 and more gift boxes in package) – $14.99

US Express (1-2 gift boxes in package) – $26.35

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Canada First Class 3 – 8 weeks (in time delivery is not guaranteed and may take longer).

Canada Priority Int’l. 6 – 14 business days (estimated delivery is not guaranteed but most likely will arrive in time).

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Int’l. First Class 3 – 12 weeks (in time delivery is not guaranteed and may take longer).

Int’l. Priority 4 – 16 business days (in time delivery is not guaranteed and may take longer).

Int’l. Express 3 – 5 business days (in time delivery guaranteed).

We use USPS shipping services.

* Our production days are Monday-Friday, (business days), excluding federal holidays. If you place your order on a weekend or holiday, we will start working with your jewelry on Monday or next business day.

* We ship on Saturdays.

Important!!!

In case we encounter a force majeure situation, leading to the impossibility of shipping your jewelry in time, we will contact you immediately to attempt to find the best option to make up a situation.

* If we are unable to fulfill your order for any reason, we will let you know ASAP.

* From our end we guarantee fast processing time and shipping. But we are not able to guarantee in time delivery. Because of this reason we will not take responsibilities for any delays. Please order far enough to be sure your jewelry will arrive in time.

* International delivery time can be very tricky. It totally depends on the Customs And Post Services your country. It is highly recommended you contact your Customs and Post Offices before you place your order. It is the best way to figure out for sure how long the delivery process will take.

* Your package may be delayed during the months of May (Mother’s Day, Graduation) and December (Christmas and New Year). Please make sure you place your orders ahead, so your items will be delivered in time.

* If you have any questions please contact us 24/7.

Iana Dixon
650 Dennery Rd. Unit 530266
San Diego, CA 92153
USA

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